Citi Custom Cash

Citi Custom Cash card art

Citi · Credit card · Cash back

Closed to new applicants: existing accounts keep working

5% back automatically on your top spending category each billing cycle. No longer open to new applicants.

Rates, fees and offers

Regular APR
See the issuer’s terms
Annual fee
—
Promo offers
None currently advertised
Balance transfer fee
—
Rewards
5% cash back on your top eligible spend category each billing cycle (up to $500 spent), 1% on everything else.

Checked September 26, 2026. Offers and rates change often, and your APR depends on your credit. See the issuer’s current terms ↗

Notes

Citi stopped accepting new applications for the Custom Cash card on May 28, 2026. Existing cardmembers can keep using it. Citi stopped taking applications on May 28, 2026. Existing cards keep working.

Paying and contacting Citi

Pay online
citi.com
Customer service
1-800-842-6596 · 24/7 (lost/stolen line)
Lost, stolen or fraud
1-800-950-5114
Pay by mail
CITI CARDS
P.O. Box 70166
Philadelphia, PA 19176-0166

Always check this against the payment address on your own statement: issuers use different addresses by region and product, and a payment mailed to the wrong address can arrive late.

Billing disputes
Citi Cards
P.O. Box 6500
Sioux Falls, SD 57117

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